Allchin Pharmacy and Travel Clinic

At Allchin Pharmacy we are dedicated to providing excellent customer service and we pride ourselves on the exceptional quality of products, professional advice and healthcare that we deliver day by day. Our staff is regularly and intensively trained to help customers with all aspects of their healthcare needs; from simple over-the-counter advice and medicines to treatments for minor ailments.

We offer a wide range of products and services, some of which include Dispensing both NHS and Private Prescriptions, Repeat Dispensing, Medicine Usage Reviews (MURs), New Medicine Service, FREE Prescription Collection and Delivery Service in the local area, Stop Smoking Service, Travel Clinic and General Immunisation, Flu Vaccination, Emergency Hormonal Contraception, Condom Supply and Gluten-free food service, just to name a few. For more information, please visit our Services page.

SERVICES

ABOUT ALLCHIN PHARMACY

Allchin Pharmacy is the trading name of Pringleton Limited, a UK company registered in the General Pharmaceutical Council (GPhC) with GPhC Number: 1040571.

Our staff is regularly and intensively trained to help customers with all aspects of their healthcare needs; from simple over-the-counter advice and medicines to treatments for minor ailments.

Superintendent Pharmacist:
Mr Miran Shah MRPharmS.
GPhC Registration no. 2058725

We are open Monday to Saturday from 9:00am to 6:00pm.
We are CLOSED on Sunday.

When we are closed, you can get health advice and information, including details of other local health services from the NHS Website at www.nhs.uk or call NHS 111 Service which is available 24 hours a day and 365 days a year; calls are free from landlines and mobile phones.

Address: 28 Englands Lane, London, NW3 4UE.
Telephone: 020 7586 4683
Fax: 020 7722 1095
Email: info@allchinpharmacy.co.uk
website: www.allchinpharmacy.co.uk

CPPQ – Community Pharmacy Patient Questionnaire - Patient Survey

All pharmacies are required to conduct an annual community pharmacy patient questionnaire (CPPQ), also referred to as the Patient Satisfaction Questionnaire or Patient Survey. The questionnaire allows patients to provide valuable feedback to community pharmacies on the services they provide.

At Allchin Pharmacy, we always try to provide you with the best possible service. We are asking NHS patients to complete a short and anonymous questionnaire about the service we provide.

Click here to complete the questionnaire online
Click here to download the Questionnaire in paper form. Once downloaded and completed, you can post the form to us or bring it in person.

We have Patient Questionnaires forms available in our pharmacy; please ask a member of the staff.

We will use the results of this survey to improve the services we provide at Allchin Pharmacy.

Thank you for your ongoing support and valuable feedback.

HOW TO MAKE A COMPLAINT

At Allchin Pharmacy, we welcome your comments and suggestions.

We aim to give you the highest standards of customer care and service. Should you have any complaints about our services or products please speak to our pharmacist. We operate a formal complaints procedure which is part of the NHS system for dealing with complaints. If you need any information, wish to leave a comment or suggestion, need to report an incident or lodge complaint about this website, our staff or any of our products or services, please contact us as soon as possible via the Contact Page on this website; alternatively, you can write to us at Allchin Pharmacy, 28 Englands Lane, London, NW3 4UE. You may also call the Superintendent Pharmacist, Mr Miran Shah, on 020 7586 4683.

Additionally, you can get advice from the local Patient Advice and Liaison Service (PALS). PALS is not part of the complaints procedure itself, but they might be able to resolve your concerns informally or can tell you more about the complaints procedure and independent complaint advocacy services.

Please visit the NHS Website for more information about how to make a complaint on an NHS Service received from us or from any other NHS organization.

Patient Survey Result 2019-2020

Overall Rating - the staff, the shop and the service provided
Answering customer queries
The service received from the pharmacist
Stock availability - Medicines/Appliances
Service waiting times
Cleanliness of the pharmacy
Providing efficient service
WHAT OUR CUSTOMERS SAY
Rated 5 out of 5
What a great service!!! NHS prescribed my 83-year old father medication that he was allergic to. He took a pill before checking and got a reaction. GP could not care less. But male pharmacist stayed open until we managed to get another medication that would stop his allergy reaction well

Pastrix9 Robin

Rated 5 out of 5
I've been going for years. I find the key pharmacist Miren so capable, efficient and pleasant. He has been working especially tirelessly through this challenging COVID time. To be saluted. Well done. He is very helpful and well informed.

Sue carl

Rated 5 out of 5
Directed here by my niece. Wonderful! Friendly staff in a cosy pharmacy packed with everything you could need. (Especially helpful if you're in the market for baby items.) Also used Medic Spot in the store. It's a simple pop-in and see a doctor online for

Don Bragen

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